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Customer Service
Our customer service representatives work closely with our sales force and customers to ensure a seamless process from start to finish on your donor wall or recognition award project. From the moment you first sit down with a knowledgeable, dedicate salesperson, we can help you conceptualize, plan and budget your entire donor wall or recognition awards program. We get to know your staff and your needs, and become intimately familiar with every aspect of your program.
Once we've installed or delivered your donor recognition products, we back our work with outstanding customer service and a satisfaction guarantee for as long as you need us. Not just for a month. Not just for a year. For as long as you need us for all of your donor recognition needs. It's that simple.
Our dedicated team of sales professionals knows your staff and your needs and are familiar with every aspect of your donor wall or recognition awards campaign. If something goes wrong, we're there to fix it. If you need advice, we're here to help. And if you need new ideas or a fresh look at an old problem, we're here to talk.
Our customer service department goes to great lengths to make sure that all of the proper details (ie type fonts, materials, color matches and finishes are consistent with the original donor wall display). At MD Designs, we back everything we do with a guarantee of satisfaction. Because we know how important it is for your donor wall or recognition award products be done right.